Frequently Asked Questions

We build custom web applications, mobile apps, enterprise systems, school management platforms, AI solutions, and cloud infrastructure. Our portfolio spans education, healthcare, government, and business sectors.

We work with organizations of all sizes — from early-stage startups needing an MVP to large enterprises requiring complex system integration. Our approach scales to your needs and budget.

Pricing depends on project scope, complexity, and timeline. We offer fixed-price quotes for well-defined projects and retainer arrangements for ongoing development. Request a quote for a tailored estimate.

Yes. We typically structure payments in milestones aligned with project deliverables — deposit at kickoff, progress payments at key stages, and final payment at delivery.

We follow an agile-inspired process: Discovery → Requirements → Planning → Design → Development → Testing → Deployment → Maintenance. Clients receive regular updates and demos throughout.

Timelines vary by scope. A focused MVP may take 6–8 weeks, while enterprise systems can take 3–6 months. We provide detailed timelines during the planning phase.

Absolutely. We offer maintenance packages covering bug fixes, security updates, performance monitoring, and feature enhancements. Support SLAs are tailored to your criticality needs.

Standard support responds within 24 business hours. Premium plans offer 4-hour and 1-hour response SLAs for critical issues.

Yes. We conduct a technical audit first to assess codebase quality, documentation, and architecture before taking on maintenance responsibilities.

Our products are offered as SaaS subscriptions with tiered plans based on users, features, and support level. Custom enterprise licensing is available for large deployments.

Yes. All AFEM products support configuration and white-labeling. Deeper customizations are available through our professional services team.