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Government2024
Citizen Services Portal
Confidential — Government Agency
Project preview
Overview
A digital portal enabling citizens to submit applications, track status, and receive notifications online.
The Challenge
Citizens faced long queues and opaque processing times for routine government services and document requests.
Our Solution
Built a secure, accessible web portal with application tracking, SMS notifications, and admin workflow automation.
Results
- 80% of applications now submitted online
- Average processing time cut in half
- Citizen satisfaction score of 4.6/5
Project Details
- Client
- Confidential — Government Agency
- Industry
- Government
- Year
- 2024
- Technologies
- Next.jsTypeScriptPostgreSQLTwilio
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